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Frequently Asked Questions (FAQs)

My Account & My Orders

Q: How can I access My Account and Orders made?
A: Your account at QuillingTreasures.com can be accessed here, after logging-in. My Account offers details of your orders, profile, shipping addresses and more.

Q: How can I contact QuillingTreasures.com?
A: You can contact us through email [connect at quillingtreasures.com] or submit a query here.

Payments

Q: How can I make payments for purchases made at QuillingTreasures.com?
A: Currently, we offer the following modes of payments - Credit Card, Debit Card, Net Banking via secured payment gateway - PayUMoney. Other payment methods available available include Online Bank Transfer, Cheque/DD and PayPal.

Q: How safe is it to make payments to QuillingTreasures.com?
A: QuillingTreasures.com doesnot store any of your personal payment information. All the current payment modes are outside the QuillingTreasures.com website. Payment details is made available to user during the order placement process, and all orders are shipped once full payment is recieved by us.

Shipping

Q: What are the shipping charges at QuillingTreasures.com?
A: We charge a flat INR 30 for shipping across India.

Q: Do you provide "Free Shipping"?
A: Yes. As a part of the ongoing promotion, all orders with 2 or more items are eligible for free shipping across India.

Cancellations and Returns

Q: Can I cancel my order?
A: Yes, you can cancel your order before it has been shipped. You can contact us for the same.

Q: Can I return the item once I have recieved it?
A: Due to the nature of our business, we do not offer returns or refunds. All items sold on QuillingTreasures.com are handmade, and are exclusively made with top quality. In case you are dissapointed with the product, please do contact us, and we will do our best to make you happy.

Customer Testimonials

  • bohot badiya....jitna taareef kre utnaa kam ha....
    Hemant
    Karnal
    05 Dec 2017
  • Thank u Madhushree beta for making my daughter's birthday such a memorable one :)))
    Vandana
    Karnal
    04 Dec 2017
  • Thanks a lot dear the box is amazing very creative and beaitifullll...Thank u so much...:D Even my mom is appreciating ur efforts :)
    Manpreet
    Jamshedpur
    29 Mar 2017
  • awesome scrapbook dear....beautifulll it is...pics lagane ka mann hi nai krra...
    Kavita
    Delhi
    25 Mar 2017
  • Hello Madhu I love ur talent yarr ur loved one would be excited of it everyday ...I guess u would gift them such precious memorable pricelss gift...Not just words wholeheartedly I'm praying for ur sucess...Very good work 
    Vijayshree
    Bangalore
    20 Mar 2017
  • thanking you

    Good job Madushree,,tha nku so much for nice gift.
    Pallavi
    Lucknow
    04 Jan 2017
  • deliver on 24.11.2016

    Being 24.11.2016 is my first marriage anniversary. Please delivered on that day and please don't attach invoice as it is gift to my spouse. Merchant Order ID: 658. Thank you in advance
    TUSHAR P SHAH
    HYDERABAD
    17 Nov 2016
  • Wonderful - Love and Birthday Explosion Box

    Hi, just recieved the courier. Thank u sooo much for the wonderful work u have done. It is beyond what i expected. God bless whoever has made it. Thank you again. :) Product - Love and Birthday Explosion Box 
    Asar Firdose
    Bangalore
    04 Nov 2016
  • Ultra fast delivery. Superbb work...Hats off Madhushree!!
    Aditya
    Delhi
    05 Sep 2016
  • Cards are beautiful. Got delivery smoothly on time. We will bother u in future...also needful publicity has been done
    Rohit
    Kolkata
    01 Sep 2016